Shipping Policy

Last updated: May 2025

We aim to deliver your artwork safely, reliably, and with the care it deserves. This policy outlines how and when your order will ship, what to expect, and who to contact if you have questions.

Order Fulfilment

We offer a range of products, and fulfilment times vary depending on the type of item:

1. Original Paintings

Shipped directly from our studio in the UK
Processing time: 3–5 business days
Shipped via tracked courier service (e.g. Royal Mail, Parcelforce, or UPS)
Signature may be required upon delivery

2. Prints & Merchandise (POD)

Fulfilled by trusted partners (e.g. Prodigi, Printful)
Printed and shipped from a location closest to you when possible (UK, EU, or US)
Processing time: 3–7 business days
Shipping time depends on destination (see estimates below)

Estimated Delivery Times

Region	Standard Delivery (After Fulfilment)
UK	2–5 business days
Europe	4–8 business days
North America	5–10 business days
Rest of World	7–14 business days

Please note that delays may occur during peak periods or due to external carrier issues.

Shipping Rates

Shipping costs are calculated at checkout based on your location, item type, and fulfilment partner. For original paintings, shipping is based on size, weight, and insurance needs.

Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. If you don’t see it, please check your spam folder or contact us at info@patriotaart.com.

Customs, Duties & International Orders

For orders shipped outside the UK, you may be responsible for import duties, taxes, or customs clearance fees in your country. These charges are not included in our product or shipping prices and must be paid by the recipient.

Please consult your local customs office for details.

Return-to-Sender / Delivery Issues

If your order is returned to us due to an incorrect address, missed delivery, or failure to collect, we may charge for reshipping. Please ensure your delivery address is complete and accurate at checkout.

Questions or Delivery Issues?

If your order hasn’t arrived within the expected timeframe, or you have any questions about shipping, contact us at:

Email: info@patriotaart.com
Return Address (for approved returns only):
Patriota Art
SPV Creative Press
Unit 152048
PO Box 7169
Poole, BH15 9EL
United Kingdom

Disclaimer

We are not liable for delays caused by postal services, customs, or unforeseen circumstances beyond our control. We will, however, always do our best to assist and resolve any issues quickly.